Help and feedback
Support
Found an issue or have feedback about a tennis situation? Send the details and help make the next point clearer.
Primary support
Contact the developer
For product questions, bug reports, or beta feedback, email:
Reporting a problem
Useful reports make it easier to reproduce the issue and understand what happened. Please include:
- iPhone model
- iOS version
- App version and build number
- What you were doing
- Steps to reproduce the issue
- What you expected to happen
- What actually happened
- A screenshot, where useful
TestFlight testers may also submit feedback and screenshots directly through the TestFlight app.
Frequently asked questions
Quick answers
Is an account required?
No. The current beta does not require an account or registration.
Where is my progress stored?
Progress, statistics, settings, and recently played-chain information are stored locally on the device.
How can I reset my statistics?
Use the Reset Stats option inside the app. This clears the applicable local statistics and recently played-chain history.
Are advertisements included?
No. The current TestFlight beta does not contain advertisements.
Are purchases included?
No. The current TestFlight beta does not contain In-App Purchases.
Why can I not find the app publicly in the App Store?
Play the Point is currently available through TestFlight beta testing and has not yet been released publicly in the App Store.
How can I submit feedback?
Use TestFlight's feedback tools or email [email protected].
What happens if I delete the app?
Locally stored app progress and settings may be removed. The current beta does not use a cloud account or cloud synchronisation.